Job Posting – Network Systems Support Engineer

Job Summary:

• Manage the daily operation, maintenance, support, and management of network devices, servers, printers, and workstations on the Campus network.
• Ensure all IT-related documentation is up-to-date and accurate.
• Maintain a comprehensive inventory of all managed devices and other electronic/telecommunications equipment.
• Be proficient in Microsoft Windows Server OS and all other MS products (Office, Windows, Active Directory, etc.)
• Train users on software packages and cloud services
• Assess hardware/software upgrades and replacements, and recommend products/services for adoption
• Work with consultants, vendors, and service providers to design, manage, and support networks, software platforms, and systems as needed.
• Troubleshoot and resolve hardware/software issues for PCs, servers, printers, and peripheral devices.
• Maintains the college’s website and social media platforms
• Other duties as assigned.

Minimum Qualifications:

• Two years of college with 5 years related network experience; or bachelor’s degree with 3 years related experience.
• Knowledge of PCs and networking protocols.
• Knowledge of TCP/IP, LAN/WAN networks, servers, and PCs.
• Ability to work with a diverse group of students, faculty, staff, and administrators.
• Exceptional customer service skills.
• Organized and detail-oriented.
• Flexible scheduling is required.
• Be able to lift up to 30 lbs. without assistance.

Information should be sent to: 

Arkansas Baptist College
Human Resources
1600 Martin Luther King Drive
Little Rock, AR  72202
Phone: (501)420-1219
Email: hr@arkansasbaptist.edu